We are committed to providing a 5-star experience with every clean. Our friendly staff will take care of you from the moment we connect. Give us a call at  705-391-8899 or chat with us on Whatsapp using the chat box in the bottom right corner of the screen.

Visit our ‘Packages’ page to generate an instant quote based on the size of your home, the type of cleaning that is required and the current condition of the property. All our quotes are based on the number of hours spent cleaning. 

Our booking process is simple and straightforward. For a general cleaning, a Deep Cleaning or a Move In / Move Out cleaning, select the appropriate option. The main difference between them is the recommended cleaning time that is required. All of our quotes are based on the number of hours spent cleaning. If your home requires more hours than you book to complete everything to a high standard, the cleaners can stay longer and add extra time as needed. The main objective is to complete the cleaning to a very high standard of cleanliness. 

Simcoe Cleaners take their jobs very seriously. We are full time professional cleaners committed to the art of hospitality. We understand the needs of our valued clients and work very hard to receive compliments for our work. 

General cleaning is best described as all of the routine cleaning tasks that are typically carried out to upkeep a home. General cleaning tasks to keep a property in good shape. Deep cleaning is required when a property hasn’t been cleaned in a while and needs to be brought back up to a high standard of cleanliness. These cleaners go deeper than standard cleanings and often take more time. Move-In / Move-Out cleaning is a deep cleaning that occurs between occupants. We understand the importance of doing a full scale deep cleaning so the new homeowners can enjoy a sparkling clean environment with no sign of the previous occupants.

Yes we do bring all the cleaning supplies and tools necessary for the job. It is important to share precise details of everything you would like cleaned at the time of booking. All cleaning supplies and tools are included in your booking.

Your bookings are 100% flexible. Change the appointment date, start time or cancel free of charge right up until 48hr in advance of your scheduled cleaning. Let us know before 48hr in advance to avoid our $79 cancellation fee. 

Yes! Right after you complete your booking, you will receive an automated booking confirmation email. You will also receive login details to your Client Portal where you can view your upcoming appointment, add notes and make changes as needed.

Yes! We will always send the same cleaner for repeat visits since they are familiar with your home and you are comfortable with them. We will always give you first priority over booking repeat appointments with your favourite cleaners.

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Yes we do require a credit card on file at the time of booking. We will place a hold on your credit card for the amount of the cleaning two days prior to your service appointment and you won’t be charged until after the cleaning is complete

We don’t clean: human / pet waste or bodily fluids, vermin infestations, exterior windows or unsafe balconies or anything that can’t be reached with a step stool. We can load and start your dishwasher and make your beds with clean sheets. We will only clean accessible areas and cannot clean areas that we can’t physically reach. If you have high ceilings or hard to reach places, please mention this during the booking process and send us photos to ensure we are equipped to clean to your satisfaction. 

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We guarantee that you will be fully satisfied with your cleaning. Our cleaners are hardworking, honest and good people. They take their jobs very seriously and will work very hard for your satisfaction. It is important to be realistic about the total number of cleaning hours required to complete everything you ask of the cleaners. Book the correct number of hours is necessary to complete a cleaning to a high standard of cleanliness. Good cleaning takes time and depending on the level of detail you require, the cleaning could take longer than your original booking. This is why we require clients to meet with our cleaners upon their arrival and do a walkthrough of the property to set expectations about everything you would like done during the cleaning. It’s important to also return back to your home before the cleaners have finished to authorize extra time as needed. If you are not satisfied with the results, please contact us within 24 hours to discuss.

Yes it is possible for us to clean when you are not home. It’s always recommended that the client meets with the cleaners upon their arrival to do a walkthrough of the property and set expectations about everything you would like done. However if you cannot be home, it’s important to share detailed instructions about what you would like focused on during the cleaning. You can provide us with access information whether that’s a lockbox code or visiting the front desk receptionist.